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General Questions
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What does the school management software do?
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The software centralizes and automates all academic, administrative, financial, and communication activities within the school.
What types of schools can use the software?
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Nursery schools, primary schools, secondary schools, high schools, technical schools, institutes, and universities can all use the software.
Is the software designed only for Cameroon or for all of Africa?
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The software is designed for use across Africa and adapts to the administrative and academic realities of different countries. It is not limited to Cameroon.
It is already used by several schools in Gabon, the Republic of Congo, Burkina Faso, Rwanda, and Cameroon.
It is already used by several schools in Gabon, the Republic of Congo, Burkina Faso, Rwanda, and Cameroon.
Does the software work with or without Internet?
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You can choose an online, offline, or hybrid installation depending on how your institution operates.
Can the software be used on a phone?
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Yes. The mobile application allows staff, teachers, students, and parents to use several features, including grades, payments, and messaging.
What is school management software?
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It is a digital solution that helps schools efficiently manage administrative, academic, and financial activities.
What is school management software used for?
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It simplifies the management of students, teachers, grades, payments, attendance, and communication.
Why should a school use management software?
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To save time, reduce errors, improve organization, and provide better service to parents, students, and teachers.
What are the benefits of school management software?
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Centralized data, task automation, faster tracking, improved communication, and better decision-making.
How does school management software work?
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Each user accesses a dedicated workspace according to their role and performs only the tasks they are authorized to carry out.
Can an entire school be managed with software?
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Yes. Administration, classes, finances, attendance, reports, and communication can all be centralized.
How can a school digitize its management?
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By implementing software that automates academic, administrative, financial, and communication processes.
Who can use the system?
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Administrators, teachers, students, parents, and administrative staff can use the system according to their access rights.
Academic
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Can classes and subjects be managed?
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Yes. Classes and subjects can be created, organized, modified, and imported.
Does the software manage classes?
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Yes. The software allows you to create, organize, and manage classes according to the needs of the institution.
Are averages calculated automatically?
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Yes. The system automatically calculates averages, results, and rankings according to the defined settings.
Can subjects be assigned to teachers?
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Yes. Subjects can be assigned to teachers according to their specialty and responsibilities.
Can subjects be created and managed?
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Yes. Subjects can be created, modified, and organized by class.
Does the software manage timetables?
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Yes. Timetables can be created, organized, and managed easily in the system.
Does the software manage exams?
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Yes. The system allows you to create and organize exams, assessments, sequences, terms, and results.
Can teachers enter grades?
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Yes. Each teacher can enter grades for the classes and subjects assigned to them.
Can report cards be generated automatically?
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Yes. Report cards, transcripts, and statistics are generated automatically.
Can student performance be tracked?
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Yes. The software makes it possible to track students’ results and academic progress.
Can student attendance and absences be managed?
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Yes. The system allows attendance, absences, and lateness to be recorded and tracked.
Does the software support online classes?
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Yes. Teachers can schedule, organize, and manage online classes.
Can multiple academic years be managed?
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Yes. The software can manage multiple academic years and keep historical data.
Can students be promoted automatically?
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Yes. The system allows students to be promoted at the end of the school year.
Can repeaters be managed?
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Yes. Students can be marked as repeaters according to results and institutional decisions.
Can the software manage several streams or series?
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Yes. It supports multiple streams, levels, and academic series.
Students
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Does the software allow student enrollment?
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Yes. Students can be enrolled and registered easily in the system, either manually or through Excel import.
Can several students be imported at once?
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Yes. The system supports bulk import through Excel.
Does the software generate student registration numbers automatically?
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Yes. Student registration numbers can be generated automatically.
Can complete student records be managed?
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Yes. Each student has a complete record containing personal, academic, and administrative information.
Can a student’s information be edited?
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Yes. Student information can be updated at any time.
Can a student’s academic history be tracked?
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Yes. The system keeps the academic history of each student.
Does the software manage student absences?
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Yes. Absences, attendance, and lateness can be recorded and tracked.
Can student promotions be managed?
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Yes. Students can be promoted from one class to another.
Can repeaters be managed?
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Yes. Students can be marked as repeaters.
Can a student be transferred to another class?
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Yes. The system allows a student to be transferred from one class to another.
Can a student be searched quickly?
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Yes. The software includes a global search section.
Can a student’s results be viewed?
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Yes. Academic results and performance are accessible at any time.
Can parents monitor their children?
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Yes. Parents can view their children’s information and results.
Can students view their report cards?
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Yes. Each student can view only their own results.
Does the software manage student departures or exclusions?
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Yes. Departures, withdrawals, and exclusions can be recorded.
Can student data be exported?
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Yes. Student data can be exported and backed up.
Communication
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Can parents monitor their children?
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Yes. Parents can view their children’s results, absences, and school information.
Does the software allow SMS messages to be sent to parents and students?
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Yes. The system can send SMS messages for absences, results, and important information.
Can emails be sent from the software?
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Yes. The software allows emails to be sent to parents, students, and staff members.
Do parents receive school notifications?
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Yes. Parents can receive notifications about absences, results, and announcements.
Can general announcements be sent?
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Yes. The system can broadcast announcements to the entire school or to specific groups.
Does the software allow communication with teachers?
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Yes. The administration can share information and notifications with teachers.
Can results be sent to parents?
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Yes. Results can be sent by SMS or email.
Can absences be reported automatically?
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Yes. The system can send automatic notifications in case of absence.
Does the software allow homework sharing?
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Yes. Teachers can share homework and exercises with students.
Can communication be sent to a specific class?
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Yes. Messages can be sent to a specific class or group.
Is communication secure?
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Yes. Communication is handled in a secure environment with controlled access.
Can notifications be sent?
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Yes. Notifications can be sent by SMS or email.
Administration
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Does the software manage users?
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Yes. The system allows user accounts to be created and managed.
Can roles and permissions be assigned?
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Yes. Each user can have a specific role and permissions.
Can users and roles be managed?
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Yes. Each user has specific permissions.
Can system settings be customized?
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Yes. Several settings can be customized according to your needs.
How are academic periods managed?
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Terms, semesters, or sequences can be configured according to the institution’s academic system.
Can class schedules be configured?
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Yes. Schedules and timetables can be configured in the system.
Can departments or streams be managed?
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Yes. Streams and departments can be organized easily.
Can several school years be created?
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Yes. The system keeps the history of several school years.
How are classes and sections configured?
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Classes and sections are created from the academic menu.
How can the school year be changed?
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The administrator can create or activate a new school year.
Can the institution’s logo be added?
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Yes. The logo can be imported and displayed on official documents.
How are institution details configured?
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Institution settings can be edited in the administrator section.
Can several institutions be managed on one platform?
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Yes. Depending on the configuration, several institutions can be managed on one platform.
How are parent, student, and teacher profiles managed?
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Each profile has a dedicated space with specific information.
How can a user’s information be updated?
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Simply access the user profile and update the required information.
Can login credentials be viewed?
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Yes. Login credentials can be viewed in the administrator menu, depending on access rights.
How are teacher access rights managed?
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The administrator can configure access according to each teacher’s responsibilities.
Can access be limited according to permissions?
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Yes. Each role can have specific permissions according to the institution’s needs.
Can several administrators be added?
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Yes. Several administrators can be created with different access levels.
How can an administrator account be created?
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Simply add a new user and assign the administrator role to that user.
Can the system be reset?
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Yes. The administrator can delete existing data and insert their own data.
Human Resources
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Allows you to create positions, register employees, and organize administrative staff.
Teachers
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Allows you to create departments, register teachers, organize class councils, and manage teacher evaluations.
Parents / Guardians
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Allows you to register parents or guardians and link them to their children in the system.
Promotion
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Allows students to be transferred from one class to another at the end of a school year.
Accounting
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Allows you to manage expenses, income, fee types, discounts, invoices, and receipts.
Report Cards
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Allows you to generate sequence, term, or annual report cards.
Statistics
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Allows you to view statistics on finances, academic performance, and general activities.
Reports
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Allows you to view financial, academic, library, and administrative reports.
Online School Fee Payments
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Allows you to verify, approve, or reject school fee payments made online.
Payroll
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Allows you to define salary categories, deductions, payments, and salary history.
Scholarships
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Allows you to register applicants, donors, and award scholarships.
Dormitory
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Allows you to create dormitories, manage rooms, organize student accommodation, and track lodging fees.
Transport
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Allows you to manage vehicles, routes, stops, fees, and students using school transport.
Library
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Allows you to add books, manage borrowing, returns, and e-books.
Complaints
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Allows you to register complaint types and manage claims.
Events
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Allows you to record and track events organized within the institution.
Announcements
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Allows you to publish notifications, general information, and holiday announcements.
Email and SMS
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Allows you to send emails and SMS messages to students, parents, teachers, and employees.
Messages
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Allows internal messages to be sent between system users.
Stock Management
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Allows you to manage the institution’s equipment, supplies, and materials.
Inventory
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Allows you to manage suppliers, products, purchases, sales, and borrowing related to the canteen or store.
Certificates
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Allows you to easily produce certificates, diplomas, and attestations.
School ID Cards
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Allows you to produce school ID cards for students, teachers, and employees.
Grades
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Allows grades to be entered manually or imported through Excel.
Exam Management
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Allows you to configure terms, remarks, competencies, and assessment organization.
Online Exams
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Allows you to create online exams, question banks, instructions, and view results.
Attendance
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Allows you to record attendance, absences, lateness, and other statuses for students, teachers, and employees.
Timetable
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Allows you to automatically generate class timetables.
Lesson Plan
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In this menu, you can plan the entire academic year by term. This means you can define in advance which course will be taught, how many lessons it contains, the periods during which each lesson will be delivered, and the progress status of the course.
Leave
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Allows you to create leave types, record leave requests, and approve or reject leave applications.
Miscellaneous
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This section allows you to manage several items within the institution, including donations or awards, projects or tasks, and questions/answers (FAQ) for users.
Public Website Management
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Allows you to customize the institution’s public website content: pages, texts, images, and public content.
Profile
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In this section, each user can manage their personal information and perform certain actions directly in the system. At this level, users can request leave, submit a complaint, and change their password.
Reception
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To ensure proper organization within the school, reception management is essential. This section mainly concerns the work of the secretary or security officer responsible for recording all interactions with external visitors: visits, calls, mail, and other exchanges.
Complaint Management
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In this section, complaints within the institution can be managed. A student or any other person can log in to the system to report an issue, for example a teacher arriving late or not properly delivering classes.
Academic Management
Can classes and subjects be managed?
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Yes. Creation, organization, modification, and import are possible.
Can teachers enter grades?
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Yes. Each teacher enters only the grades for the classes assigned to them.
Are report cards automatic?
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Yes. Report cards, transcripts, statistics, and results are generated automatically.
Does the software manage exams?
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Yes. It can manage physical exams and online exams with automatic correction depending on the configuration.
Can student performance be tracked?
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Yes. The system allows results, assessments, and annual progress to be tracked.
Student Management
Can students be enrolled?
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Yes. Enrollment can be done manually or through Excel import.
Are registration numbers automatic?
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Yes. Automatic registration number generation is possible.
Can promotions and repeaters be managed?
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Yes. The system can manage automatic promotions and repeaters.
Can students view their report cards?
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Yes. Each student can view only their own results.
Communication & Monitoring
Can parents monitor their children?
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Yes. Parents can view their children’s results, absences, and school information.
Can notifications be sent?
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Yes. Notifications can be sent by SMS or email for absences, homework, results, and announcements.
Can attendance and absences be managed?
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Yes. Student, teacher, and employee attendance, absences, and lateness can be tracked.
Are live classes integrated?
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Yes. Zoom and Google Meet can be integrated for online classes.
Can students evaluate teachers?
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Yes. The evaluation module allows students to leave feedback about teachers.
Administrative Management
Can users and roles be managed?
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Yes. Each user has a specific role with customized permissions.
Can school years be managed?
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Yes. The system allows several academic years to be created and managed.
Can user activities be viewed?
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Yes. Important activities are recorded to make monitoring easier.
Can the system be reset?
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Yes. The administrator can delete all data and start again with new data.
Can a user be searched quickly?
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Yes. A global search is available for students, teachers, and employees.
Versions & Installation
What installation modes are available?
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We install your software according to what works best for you. You can choose from:
Online mode on the Internet
The software runs in a web browser and is installed on web hosting. No server is required on your premises. This mode allows access from anywhere with an Internet connection.
Offline mode on a single PC
The software runs entirely on one computer in your office. This is the ideal solution for simple use by one person or a small institution.
Offline LAN mode
The software is installed on a main computer called the server PC within your institution, and several users can connect through the local Wi-Fi network without Internet.
Hybrid mode
The software works with or without Internet. In offline mode, you can continue working normally locally. As soon as an Internet connection is available, the system synchronizes the data online. This mode combines the speed of local work with remote access.
Online mode on the Internet
The software runs in a web browser and is installed on web hosting. No server is required on your premises. This mode allows access from anywhere with an Internet connection.
Offline mode on a single PC
The software runs entirely on one computer in your office. This is the ideal solution for simple use by one person or a small institution.
Offline LAN mode
The software is installed on a main computer called the server PC within your institution, and several users can connect through the local Wi-Fi network without Internet.
Hybrid mode
The software works with or without Internet. In offline mode, you can continue working normally locally. As soon as an Internet connection is available, the system synchronizes the data online. This mode combines the speed of local work with remote access.
Which installation mode should be chosen for school management software?
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The choice depends on your organization:
If you want to work from several locations with remote access, choose online mode.
If you work on a single computer, choose single-PC mode.
If several staff members need to work in the same institution without Internet, choose LAN mode.
If you want to start locally and add Internet later, choose hybrid mode.
If you want to work from several locations with remote access, choose online mode.
If you work on a single computer, choose single-PC mode.
If several staff members need to work in the same institution without Internet, choose LAN mode.
If you want to start locally and add Internet later, choose hybrid mode.
What is the difference between the online and offline versions?
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The online version runs on the Internet through web hosting and remains accessible from anywhere.
The offline version runs locally on your computer or internal network without Internet.
The offline version runs locally on your computer or internal network without Internet.
Is an Internet connection required to install the software?
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For online mode, yes, because the software is installed on web hosting.
For offline modes, Internet is not required for daily operation.
For offline modes, Internet is not required for daily operation.
Can grades be entered from a phone?
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Yes. The mobile application works with both online and offline modes.
Teachers can enter grades, communicate, and manage certain operations from their phones.
Teachers can enter grades, communicate, and manage certain operations from their phones.
What equipment is required for an online installation?
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For an online installation, the software runs in a web browser and is installed on standard web hosting. No server is required on your premises.
For the installation, you must provide:
Access to your hosting or cPanel, if available. We can also assist you.
Data and settings: class structures, users, roles, grading scales, fee categories, and so on.
A project lead on the client side to make decisions and validate key choices.
If you do not have hosting, we can provide it.
For the installation, you must provide:
Access to your hosting or cPanel, if available. We can also assist you.
Data and settings: class structures, users, roles, grading scales, fee categories, and so on.
A project lead on the client side to make decisions and validate key choices.
If you do not have hosting, we can provide it.
Can the software be installed on a single computer?
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Yes. In single-PC mode, everything runs on one computer in the office.
Recommended minimum configuration: Core i3 processor and 4 GB RAM.
Recommended minimum configuration: Core i3 processor and 4 GB RAM.
What equipment is required for installation on a single computer?
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For single-PC mode, you need:
A computer with at least a Core i3 processor
Minimum 4 GB RAM
Windows 10 or Windows 11
Enough storage space for the data
The entire software and database will be installed on that machine.
A computer with at least a Core i3 processor
Minimum 4 GB RAM
Windows 10 or Windows 11
Enough storage space for the data
The entire software and database will be installed on that machine.
How does offline LAN mode work?
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In LAN mode, the software is installed on a main computer called the server PC.
All users: teachers, accountants, administration, and other services, connect to the institution’s same Wi-Fi network.
The system opens through a local address such as:
http://192.168.1.10/school
This allows:
Grade entry
Payment recording
Receipt printing
School report viewing
Internal messaging
All without an Internet connection.
All users: teachers, accountants, administration, and other services, connect to the institution’s same Wi-Fi network.
The system opens through a local address such as:
http://192.168.1.10/school
This allows:
Grade entry
Payment recording
Receipt printing
School report viewing
Internal messaging
All without an Internet connection.
Can the software be used on several computers without Internet?
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Yes.
With LAN mode, several computers, phones, or tablets can use the software at the same time as long as they are connected to the same local Wi-Fi network.
All users must be in the same building or on the same network.
With LAN mode, several computers, phones, or tablets can use the software at the same time as long as they are connected to the same local Wi-Fi network.
All users must be in the same building or on the same network.
What equipment is required for LAN mode?
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For LAN mode, you need:
A server PC
Core i3 minimum or higher
Minimum 4 GB RAM
8 GB recommended
Windows 10 or Windows 11
A Wi-Fi router
It allows all devices to communicate with each other without Internet.
Wi-Fi repeaters if necessary
They are useful for large buildings or multiple floors.
User devices
Android phones
Laptops
Desktop computers with Wi-Fi
All must be connected to the same Wi-Fi.
A server PC
Core i3 minimum or higher
Minimum 4 GB RAM
8 GB recommended
Windows 10 or Windows 11
A Wi-Fi router
It allows all devices to communicate with each other without Internet.
Wi-Fi repeaters if necessary
They are useful for large buildings or multiple floors.
User devices
Android phones
Laptops
Desktop computers with Wi-Fi
All must be connected to the same Wi-Fi.
Can a school start offline and move online later?
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Yes.
If you want parents to access information remotely, send SMS or WhatsApp messages, or make online payments, hybrid mode can be added later.
If you want parents to access information remotely, send SMS or WhatsApp messages, or make online payments, hybrid mode can be added later.
Can automatic backups be made?
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Yes. A daily automatic backup can be scheduled on the server, with an external copy on a USB drive or external hard drive.
Does the installation include training?
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If you have basic computer knowledge, you can download and install the software easily by following the provided instructions. However, we can also assist you with installation, testing, training, and production launch.
Is an Internet connection required to install the software?
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It depends on the selected mode.
Online mode: yes, Internet is required.
Offline mode, single PC or LAN: no, Internet is not required for daily operation.
Hybrid mode: Internet is required only for synchronization.
Online mode: yes, Internet is required.
Offline mode, single PC or LAN: no, Internet is not required for daily operation.
Hybrid mode: Internet is required only for synchronization.
How can we get the download links if we are not in Cameroon?
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The download links can be sent directly to you by WhatsApp, email, or any other communication channel agreed with our team, regardless of your country.
You can also find the download links in the next question of this FAQ.
You can also find the download links in the next question of this FAQ.
How do I download or test the software?
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You can test the software online before purchasing.
This demo works with an internet connection and allows you to experience how the system works.
Online Demo Link:
Click here to open the online demo
To access the demo, please contact us on WhatsApp and request a trial username and password.
Contact us on WhatsApp for trial access
Important:
The software installation/download link is only provided after purchase. Before purchase, clients can only test the software through the online demo link above.
For other questions and answers, please consult this page:
View Frequently Asked Questions
Online Demo Link:
Click here to open the online demo
To access the demo, please contact us on WhatsApp and request a trial username and password.
Contact us on WhatsApp for trial access
Important:
The software installation/download link is only provided after purchase. Before purchase, clients can only test the software through the online demo link above.
For other questions and answers, please consult this page:
View Frequently Asked Questions
Is the download secure?
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The software is provided directly by ProsoftAfrica through official download links shared with the client.
How long does installation take?
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In general, installation takes between 1 and 2 minutes, depending on your machine’s performance.
Should the software be installed as administrator?
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Yes. This helps avoid errors and ensures a proper installation.
Is the download secure?
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Yes. The files are hosted on secure platforms.
Is there a trial version?
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Yes. A free 7-day license is available.
Pricing & Payment
What is the price of the software?
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The price depends on the selected mode:
1. Online
Annual license: 100,000 FCFA
Lifetime license: 800,000 FCFA
Hosting + domain: 25,000 FCFA/year if provided by us
2. Offline, single PC
Annual license: 100,000 FCFA
Lifetime license: 800,000 FCFA
3. Offline, LAN
Annual license: 140,000 FCFA
Lifetime license: 900,000 FCFA
4. Hybrid, offline + online synchronization
The hybrid price depends on the offline mode selected:
Hybrid based on single-PC mode
Annual license: 100,000 FCFA
Lifetime license: 800,000 FCFA
Hosting + domain: 25,000 FCFA/year
Total annual cost: 125,000 FCFA
Hybrid based on LAN mode
Annual license: 140,000 FCFA
Lifetime license: 900,000 FCFA
Hosting + domain: 25,000 FCFA/year
Total annual cost: 165,000 FCFA
1. Online
Annual license: 100,000 FCFA
Lifetime license: 800,000 FCFA
Hosting + domain: 25,000 FCFA/year if provided by us
2. Offline, single PC
Annual license: 100,000 FCFA
Lifetime license: 800,000 FCFA
3. Offline, LAN
Annual license: 140,000 FCFA
Lifetime license: 900,000 FCFA
4. Hybrid, offline + online synchronization
The hybrid price depends on the offline mode selected:
Hybrid based on single-PC mode
Annual license: 100,000 FCFA
Lifetime license: 800,000 FCFA
Hosting + domain: 25,000 FCFA/year
Total annual cost: 125,000 FCFA
Hybrid based on LAN mode
Annual license: 140,000 FCFA
Lifetime license: 900,000 FCFA
Hosting + domain: 25,000 FCFA/year
Total annual cost: 165,000 FCFA
Are there hosting fees?
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Yes, only for:
Online mode
Hosting + domain: 25,000 FCFA/year
Hybrid mode
Hybrid mode adds 25,000 FCFA/year for hosting and online synchronization.
If you provide your own hosting, these fees are removed.
Online mode
Hosting + domain: 25,000 FCFA/year
Hybrid mode
Hybrid mode adds 25,000 FCFA/year for hosting and online synchronization.
If you provide your own hosting, these fees are removed.
What deposit must be paid before installation?
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For online versions: 50%.
For offline, LAN, or hybrid versions: 60%.
For offline, LAN, or hybrid versions: 60%.
Are there installation fees?
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Yes. In LAN mode, installation fees of 20,000 FCFA may apply.
What payment methods do you accept?
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Orange Money Merchant, MTN MoMo Merchant, and bank transfer.
You can also pay by MoneyGram or Western Union if you are not in Cameroon.
You can also pay by MoneyGram or Western Union if you are not in Cameroon.
How does payment work?
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Online: 50% advance payment.
Offline / LAN: 60% advance payment.
The balance is payable after production launch.
Offline / LAN: 60% advance payment.
The balance is payable after production launch.
Can payment be made in installments?
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Yes, depending on the agreement between the client and the provider.
When must the balance be paid?
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The balance is due within 3 days after production launch or the first training session.
Is equipment included in the price?
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No. Equipment such as routers or repeaters is billed separately if needed.
Support, Contract & Warranty
Is training included?
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Yes. Training is included for all concerned users.
Is technical support included?
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Yes. Standard support is included via chat, email, or WhatsApp during business hours.
What is the support response time?
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The first response is generally provided within 24 business hours.
Are updates included?
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Yes. Updates are included with an active annual license.
Is there a contract?
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Yes. A contract is signed before installation.
Do lifetime licenses include updates?
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Yes, during the first 12 months.
Can the contract be modified?
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Yes, but only before official signature.
Do I own my data?
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Yes. Your data remains your property and can be exported upon request.
Can on-site assistance be provided?
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Yes, but travel outside our city is billed separately.
Do you offer a guarantee after installation?
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Yes. Reproducible bugs are corrected for 90 days after production launch.
What happens in case of a breakdown?
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Your data can be restored from automatic or external backups.
Is there a refund after installation?
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No. Installed or activated licenses are non-refundable.
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